Terms Of Service



Terms of Service

  1. Earning Points - Members will be awarded 1 point for every £1 spent at Rode Mill. It’s that simple. Furthermore, being a highly valued member within our exclusive programme, you will receive several gifts, discounts and savings throughout the year. You will always receive personalised recognition, outstanding service. Your satisfaction is our top priority

     

  2. Rode Mill Loyalty Reward offers and discounts cannot be combined with any other offers.

     

  3. Your offers, discounts and points accrual are only available at Rode Mill.

     

  4. No purchase is necessary to join the Rode Mill Loyalty Reward Programme.

     

  5. Gift Cards: Points are earned for the purchase of gift cards. Points are not earned when gift cards are used as payment.

     

  6. All transactions will send an Email or SMS with the amount of points you earned on the transaction. You can view all purchase history in your account profile.

     

  7. Your account profile will show total points in your account, rewards earned but not yet redeemed and any incentive offers for which you are eligible. 

     

  8. You may receive complementary offer incentives via email or SMS. Incentive offers may be issued in recognition of events, such as birthdays and anniversaries.

     

  9. To redeem an offer, simply mention this when paying your bill. Showing the offer is not necessary if you have your Loyalty Membership card with you.

     

  10. Points earned on a transaction can be applied towards subsequent transactions. Points earned during a transaction cannot be applied to the current transaction.

     

  11. Points redeemed during Reward redemption are deducted from your account balance at time of redemption.

     

  12. Reward offers are may be limited to one per transaction.

     

  13. Offers, incentives, and rewards may only be redeemed by the Loyalty Reward member and are non-transferable.

     

  14. Rode Mill may modify or substitute offer values and rewards of comparable value without notice.

     

  15. Rode Mill reserves the right to discontinue the Reward Programme at any time without notice. In the event the program is discontinued, at the business discretion of Rode Mill, outstanding points earned and offers made may still be honoured.

     

  16. Rode Mill reserves the rights to discontinue membership privileges and void your point balance if any unauthorized points are accrued or redeemed.

     

  17. Rode Mill members of staff are not eligible to join the Loyalty Rewards Programme.

     

  18. Venue restrictions may apply for time to time to various offers and rewards and you should read the terms and conditions and note expiry dates of any offer or reward for details.